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Terms and Condition

Terms & Conditions

Access to and use of this website and the products and services available through it are subject to the following Terms & Conditions. By accessing this website, you agree to be bound by all these Terms & Conditions.

Sahelli by Eman reserves the right to update or modify these Terms & Conditions at any time without prior notice. You are encouraged to review this page regularly to stay informed of any changes. If at any time you do not agree with these Terms & Conditions in full, you must not use this website.

We reserve the right to change services, refuse service, terminate accounts or access, or remove or edit content at our sole discretion.


Refunds Policy

All sales are final. Sahelli by Eman does not offer refunds or exchanges for incorrect purchases or change of mind once fabric has been cut or once ready-to-wear or digital products have been delivered.

Please follow the care instructions mentioned in the product description, as we are unable to accept claims for fabrics or garments that have been laundered or handled incorrectly.

Colors displayed on the website may vary slightly due to differences in screen settings and lighting conditions, which are beyond our control.

In the unlikely event that you receive an incorrect or faulty item, Sahelli by Eman will replace the item at no additional charge. If a replacement is not possible due to product unavailability, a refund for the product price and applicable shipping charges will be issued.

All claims regarding faulty or incorrect items must be reported within 7 days of purchase, along with valid proof of purchase.

To make a claim, please contact us at:
customer@sahellibyeman.com


Sales Terms

By placing an order through this website, you confirm that you are legally capable of entering into a binding contract.

You agree to provide true, accurate, current, and complete information during checkout and account registration. You also confirm that you are the authorized holder of the payment method used and that sufficient funds are available to complete the transaction.

If any provided information is found to be incorrect, incomplete, or unauthorized, Sahelli by Eman reserves the right to suspend or terminate your account and refuse any current or future use of the website.

You are responsible for maintaining the confidentiality of your account details and password and for restricting access to your device. You agree to accept responsibility for all activities conducted under your account.


Product Information & Pricing

While we strive to display accurate product descriptions and images, slight variations in color, texture, or design may occur due to screen differences.

Prices on the online store may differ from any physical or third-party retail prices due to currency fluctuations, operational costs, and promotions. Sahelli by Eman does not offer price matching or refunds if the same product is found at a lower price elsewhere.

Order placement does not constitute acceptance until you receive an official order confirmation from Sahelli by Eman.


Website Use

You are granted a limited, non-transferable license to access and make personal use of this website. This license does not include copying, downloading, modifying, distributing, or exploiting any content for commercial or third-party purposes.

All intellectual property rights, including text, images, designs, logos, and software, remain the property of Sahelli by Eman or its licensors.

You must not misuse the website or upload any harmful, disruptive, or unauthorized content, including viruses, malware, or copyrighted material without permission.

Any misuse, illegal activity, or breach of these Terms may result in immediate termination of access and reporting to relevant authorities.


Disclaimer & Indemnity

To the fullest extent permitted by law, Sahelli by Eman shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of this website, its content, or products purchased through it.

You agree to indemnify and hold harmless Sahelli by Eman, its owners, employees, affiliates, and partners from any claims, losses, damages, or legal fees arising from your breach of these Terms & Conditions or violation of any applicable law.


General

Prices:
All prices are listed in Pakistani Rupees (PKR). Any applicable taxes, including VAT or GST, will be calculated at checkout. Additional duties or taxes based on your location are the customer’s responsibility.

Electronic Communication:
By using this website, you consent to receiving communications from us electronically via email or website notifications.

No Waiver:
Failure by Sahelli by Eman to enforce any right or provision of these Terms does not constitute a waiver of such rights.

Severability:
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.